Certification Procedure

Certification Appeal Process

01

Receiving the Appeal

  • Receive the appeal application by the Professional Certification Body (LSP).
  • Record the date of receipt.
  • Check the completeness of the applicant's administrative documents.
  • Request additional requirements if deemed incomplete.
  • Forward the appeal application to the LSP plenary session.
  • Ensure the application, investigation, and decision are non-discriminatory toward the applicant.
02

Evaluating the Appeal

  • Issue an assessment assignment letter for the investigation by the LSP.
  • Identify the appeal details.
  • Analyze the appeal documentation.
  • Evaluate the results of similar previous appeals for consideration.
  • Ensure every appropriate correction is accompanied by corrective action taken.
  • Ensure the appeal handling is conducted by personnel not involved in the subject of the appeal.
03

Appeal Decision Recommendation

  • Hold a plenary appeal meeting.
  • Record the decision of the appeal meeting.
  • Prepare a report on the appeal decision, including actions taken to resolve it.
  • Provide the official appeal decision to the applicant at the end of the appeal handling process.
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